Refund Policy

We back 4Ducks Sync with a simple 14-day money-back guarantee. If Sync isn’t for you, ask within 14 days of a charge and we’ll refund it — no questions asked. Here’s exactly how it works.

Our 14-Day Guarantee

We want you to feel good about 4Ducks Sync. So every subscription is backed by a simple 14-day money-back guarantee:

If you request a refund within 14 days of a charge, we’ll refund it in full — no questions asked. This applies to your most recent charge, whether it’s your first payment or a renewal.

This policy covers the optional 4Ducks Sync subscription. (If you bought the 4Ducks Budget app itself from an app store, refunds for that one-time purchase are handled by Apple or Google under their own policies — not here.)

How to Request a Refund

There are two easy ways:

  • Through Paddle — use the account-management link in your purchase receipt (Paddle is our payment provider and merchant of record). You can manage and cancel your subscription there too.
  • Through us — send a note via our contact form and we’ll take care of it.

Either way, please use the email address you subscribed with so we can find your purchase quickly.

After Your Refund

Once a refund is issued, your 4Ducks Sync subscription ends and your devices stop syncing new changes to each other.

Your budget is never deleted. It stays on each of your devices, and the app keeps working offline exactly as before — including the local .4dbudget backup. A refund cancels the service; it never touches your data.

Renewals

Sync renews automatically so it keeps working without interruption. If an automatic renewal catches you by surprise, the 14-day guarantee has you covered: just ask within 14 days of the renewal charge and we’ll refund it.

To avoid future renewals altogether, cancel before your next billing date using the account-management link in your receipt. Cancelling stops future charges; it doesn’t, on its own, refund a charge already made — but the 14-day guarantee still applies.

Your Statutory Rights

This guarantee is offered in addition to any rights you have under the law where you live, and it never reduces them.

For example, consumers in the EU and UK generally have a statutory 14-day right to withdraw from an online purchase. Where such rights apply, you keep them in full, regardless of this policy.

How Refunds Are Processed

Payments and refunds for 4Ducks Sync are handled by Paddle.com, our merchant of record. Refunds are returned to your original payment method and typically appear within a few business days, depending on your bank or card provider. The charge and the refund will show on your statement under Paddle (or a similar descriptor).

Your purchase is also subject to Paddle’s Buyer Terms and Conditions.

Contact

Anything unclear, or need a hand? Reach us through our contact form — we’re happy to help.

This Refund Policy was last updated on June 17, 2026.

Big update coming — and Sync. Take a peek →